Refund Policy
Refund Policy
Supplier reports (digital downloads)
Our supplier reports, including Top 10 Supplement Manufacturers in China, are digital downloads. You can download them straight after payment.
14-day money-back guarantee. If a report is not right for you, email info@commlyco.com within 14 days of your order and we will refund you in full, even if you have downloaded it.
If the file is faulty, won’t open or you can’t access it, email us at any time. We will fix the problem or send you a working copy, and if we can’t, we will refund you in full.
The Notion supplier tracker and future editions are included with the report and are not sold separately. If your order is refunded, future editions are no longer sent to you.
To ask for a refund, email info@commlyco.com with your order number. We refund to your original payment method within 14 days of your request. This doesn’t affect your legal rights.
Partner Plan (£49)
All payments for the Partner plan are final. No refunds are offered under any circumstances, including non-use of features or dissatisfaction with the service.
Featured Plan — Monthly Subscription
No refunds are issued for partial months. Cancellation requires 30 days written notice to info@commlyco.com.
Featured Plan — Production Fee
A 50% deposit is required to confirm a shoot date. Cancellation more than 14 days before the shoot: 25% of the agreed fee is refunded. Cancellation within 14 days: no refund. For full details please see our Terms & Conditions.
For any questions please contact info@commlyco.com.